Customer Support

Booked a car? Contact DiscoverCars

carhopp doesn't process bookings, payments, or cancellations — DiscoverCars does. For anything about a reservation they're the fastest (and only) ones who can help. Reach them at support@discovercars.com or through the help centre on discovercars.com, with your booking reference ready. They can sort out:

• Changes, cancellations, refunds, and vouchers
• Payments, deposits, and supplier charges
• Pick-up, drop-off, insurance, and anything at the rental counter

Questions about carhopp?

For anything about the journal itself — our guides, a correction, using the assistant, a partnership, or press — email support@carhopp.bot. We read every message and usually reply within two business days.

Quick answers

I booked a car — why isn't it in a carhopp account? Because carhopp has no accounts. Your booking lives with DiscoverCars; check your email for their confirmation and manage it on discovercars.com.

Do carhopp's links cost me more? No. Affiliate links never change your price — they simply let DiscoverCars know the visit came from us.

How does carhopp make money? If you book after following one of our links, DiscoverCars pays us a small commission. That's what keeps the journal free to read.

Privacy and terms

For how we handle data, see our Privacy Policy. The rules for using the site are in our Terms of Service.